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Bowling Green State University
Telephone/Voicemail Self Help
Telephone/Voicemail Self Help
BGSU's Telephone System --> Avaya G3R Telephone System
Voicemail --> A T&T Audix Voice Messaging
Calling Cards --> available for department call charges
Pinnacle at https://pinnacle.bgsu.edu --> provides online access to telephone billing information
Telephone Quicklinks...
- BGSU Telephone Directory Search
- Changing Incorrect Student Data in your Directory Search record
- Changing Incorrect Faculty/Staff Data in your Directory Search record
- Telephone User's Guide
- Telephone Equipment/Service Charges
- Dialing Procedures at BGSU
- Local Exchanges at BGSU
- Fee for Local and Long Distance Directory Assistance
- A T & T International Dialing Guide
- Voicemail (Faculty/Staff)
- Voicemail (Students)
- Quest Corporate Calling Card (Faculty/Staff)
- Pinnacle - Online Access to Billing Information
- Policy Statement
Telephone/Voicemail System Frequently Asked Questions ...
Telephone/Voicemail Quick Reference Guides ...
- Setting Up Your Voicemail Account (Single Voicemail box or Bulletin Board message) - student
- Setting Up Your Voicemail Account (Multiple Voicemail box) - student
- Setting Up Your Voicemail Account (Single Voicemail box) - faculty/staff
- Setting Up Your Voicemail Account (Multiple Voicemail boxes) - faculty/staff
- Audix Voicemail Quick Reference Card
- Instructions for Department Contacts for Using Pinnacle to Access Billing Information
Telephone/Voicemail User Guides ...
Telephone Services Request Forms
- Report Telephone Problems Form
- New Telephone Service Activation Request Form
- Temporary Telephone Service Activation Request Form (Faculty/Staff)
- Change or Move Telephone Service Request Form
- Remove/Deactivate Telephone Service Request Form
- Change Display and/or Voicemail Assistance (Faculty/Staff)
- Voicemail Assistance (Students)
- Request to Withhold Directory Information (Students)
- Online Directory Update Form (Faculty & Staff)
- New Telephone Listings (Faculty, Staff & Graduate Student Employees)