BGSU :: Information Technology Services :: Technology Support Center

Technology Support Center

	E-mail Self Help


	Below is information regarding E-mail at BGSU. There are links to documents and websites to assist you with your E-mail problem. Note: this information applies to our older e-mail system. If you are a student who has been migrated to BGSU's Exchange system, go to E-mail Self Help (Exchange) for support. If you are an existing student who wants to be migrated, see the Migration links on the Exchange Project page for details. BGSU's E-mail System --> bgnet.bgsu.edu Mail Server (Incoming) --> mailstore.bgsu.edu SMTP Server (Outgoing) on campus --> smtp.bgsu.edu SMTP Server (Outgoing) off campus --> Contact your Internet Service Provider for that information. Your Username --> username@bgsu.edu suggested; username@bgnet.bgsu.edu supported but not recommended WebMail --> http://webmail.bgsu.edu Intelligent Inbox --> http://webmail.bgsu.edu/filters (additional email features) Eudora Pro -- distributed desktop application for Windows and Macintosh clients E-mail Quicklinks ... Creating an Account Using Your Account to Access the BGNet Mail Server Email Features Available to WebMail Clients Choosing a Configuration: POP3 or IMAP (for Eudora Pro users) Email Features Available to Eudora Pro POP3 Clients Email Features Available to Eudora Pro IMAP Clients Displaying Full Email Headers - required for reporting email incidents Email Policies Email Web Pages Eudora's Web Site Eudora Online Tutorials Eudora Manuals BGSU E-mail Frequently Asked Questions I have a temporary ID card. How to I activate my BGNet account? I have my BGSU ID card. Where do I go to activate my BGNet account? I lost my password. How can I get back into my account? How do I change my BGNet password? How can I change my BGNet username? How can I forward my mail to another email account? How can I stop forwarding my mail if I change accounts? How do I find someone's email address? What is the size limitation on attachments? What is my quota on the email system? What will happen if I go over my quota? What do I do to get back under quota? How does BGSU combat SPAM? General Techniques to Avoid SPAM How do I use Webmail? How do on-campus clients get Eudora Pro? How do off-campus clients get Eudora Pro? What is the difference between a POP3 and an IMAP4 configuration for Eudora Pro? I'm using Eudora Pro and checking my mail from home. I can receive email but cannot send any messages. I get a "Relaying Denied" error. What does that mean? I'm using Eudora Pro on campus. I can send messages to other BGNet users with no problems, but when I try to send a message to a user outside BGNet, I get a 'Relaying Denied' error. Why is this happening? I have a Macintosh, and when I send attachments to someone with a Windows machine, sometimes they can't open them because Windows doesn't know what program to use. How do I set up Eudora Pro so I can auto-reply to messages while I am away for an extended period? How do I set up Eudora so I can get directory information from BGSU's LDAP Server? Will my BGNet account be active after I graduate? What is an Office BGNet email account? Who can apply for an Office BGNet email account? How does an Office BGNet email account work? Can email programs such as Eudora Pro be used with an Office BGNet email account? What is the quota for an Office BGNet email account? E-mail Quick Reference Guides ... Eudora Pro for PC Installation Instructions for Eudora Pro 6.2 Configuring Eudora Pro 6.2 as a POP Windows Client at BGSU Configuring Eudora Pro 6.2 as an IMAP Windows Client at BGSU Eudora 5.X: POP Configuration (PC) Setting a Eudora Auto-Reply for Windows Enabling BGSU Directory Services in Eudora Pro for Windows (Basic LDAP Settings) Advanced LDAP Settings for PC/Windows Eudora Pro for the Macintosh Installation Instructions for Eudora Pro 6.2.1 for the Macintosh Configuring Eudora Pro 6.2.1 as a POP Macintosh Client at BGSU Configuring Eudora Pro 6.2.1 as an IMAP Macintosh Client at BGSU Eudora 5.X: POP Configuration (Mac) Setting a Eudora Auto-Reply for Macintosh Basic LDAP Settings Advanced LDAP Settings for the Macintosh Intelligent Inbox Mail Blocking Mail Forwarding Mail Filtering Vacation Notice E-Mail User Guides Using BGNet WebMail Intelligent Inbox Eudora's User Manual for Eudora 6.2 for PC Eudora's Quick Start Guide for Eudora 6.2 for PC Eudora's New Features Guide for Eudora 6.2 for PC Eudora's User Manual for Eudora 6.2 for Macintosh Eudora's Quick Start Guide for Eudora 6.2 for Macintosh Eudora's New Features Guide for Eudora 6.2 for Macintosh If you are affiliated with BGSU and cannot find your E-mail issue here, contact the Technology Support Center at 419-372-0999.