BGSU :: Information Technology Services :: Technology Support Center

Technology Support Center

Telephone Problem Form

To submit a request for help with a problem on a university telephone, please provide the information requested below. Based on information provided in this form, a case ticket will be generated to address your problem, and you will receive an email confirming the case ticket.

BGSU ID

First and Last Name

Full Valid BGSU Email Address (e.g. jsmith@bgsu.edu)

Phone Number of telephone that has the problem

Alternate Phone Number where we can get a message to you

Problem Location

Building

Room Number

Problem Information

Type of Phone (choose one)

If other:

What is the problem?

No dial tone Can't hear Can't be heard Can't call out Unit will not ring	Static Unit was stolen Unit is broken Wall phone is off wall Voice cuts in and out
Phone Display (note what the display says and what it should say below)

If the problem is other than one of the above listed, enter a detailed description of the problem or request. Please include as much information as possible.