BGSU :: Information Technology Services :: Technology Support Center

Technology Support Center

Administrative System Problem

To submit a request for help with a problem on a University-mainframe computer or mainframe application, please provide the information requested below. Based on information provided in this form, a case ticket will be generated to address your problem, and you will receive an email confirming the case ticket.

BGSU ID
First and Last Name
Full Valid BGSU Email Address (e.g. jsmith@bgsu.edu)
Phone Number (for contact purposes)
Problem Location
Building
Room Number
Problem Information
Bar Code Tag Number (if available) see explanation
Asset Tag Number (if available) see explanation
Mainframe
Application
Enter a detailed description of the problem or request. Please include as much information as possible.