• Clearing Browser Cache for Temporary Internet files
• Enabling Plug-ins, JavaScript and the Java2 Environment 
• Enabling Cookies  
• Resetting Safari (clears all cookies, clears the history, clears the cache and clears the downloads window, etc.) - recommended for those who use a public or shared computer
• Clearing Java Cache

Throughout the instructions below, words that are italicized are exactly as they appear on your browser's menu.

Clearing Browser Cache

1. Click Safari on the Safari menu bar and select Empty Cashe...  
2. When the small pop-up window appears with the message "Are you sure you want to empty the cache?",  click on Empty .  

Enabling JavaScript and the Java2 Environment

1. Click Safari on the Safari menu bar and select Preferences...
2. Click on the Security  icon (tab) and a new menu will appear.
3. Under Web Content, check the following Items Enable plug-ins , Enable Java , Enable Javascript .

    4.   Close Preferences window.

Enabling Cookies

1. Click Safari on the Safari menu bar and select Preferences...

2. Click on the Security  icon (tab) and a new menu will appear.
3. Under Accept Cookies , check  Always .
4. Close Preferences window.  

Resetting Safari

1. Click Safari on the Safari menu bar and select Reset Safari...  
2. When the small pop-up window appears, click Reset .

Clearing Java Cache

1. On the hard drive, go to /Applications/Utilities/Java/
2. Launch "Java Web Start".
3. Under the "Java Web Start" menu in the top MacOS toolbar, select Preferences...
4. Click on the "Advanced" tab.
5. In the bottom pane, click on "Clear Folder".