Telephone Model 6402D
Telephone Model 6402D
Digital single-line telephone with one-way speaker; configured for Abbreviated Dialing (AD) for keys 0-9 and * and personal list 1 using keys 0-9
Features available:
- Abbreviated Dialing (AD)
- Automatic Callback
- Call Forwarding All Calls
- Call Park
- Conference
- Hold
- Redial
- Send All Calls
- Transfer
The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers you can access quickly. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code.
Note: Because of the time limits imposed when programming an AD key, it is recommended that before you start to program, you write down the key sequence including the outside numbers, extensions, and/or feature access codes you want to program so you can enter them quickly. See examples below. Note that there is a 10-second time limit between your going off-hook and entering the first digit of an AD button, and then a 10-second time limit between each digit. If you hear an interception tone while you are programming the button, you have exceeded the time limit and you must begin again.
To program/reprogram an AD keypad key
1 While off-hook, dial the Program code *0 . [ dial tone]
2 Press <Feature> .
3 Dial the key ( 0 , 1 ,..., 9 , * ) you want to program as an AD key with the number you are about to enter. [ dial tone]
4 Dial the outside number, extension, or feature access code you want to store (up to 24 digits).
Note: If you are storing an outside number, be sure to include a trunk code 9 , a 1 for a long-distance number and the area code. If you are storing a campus number, only a 5-digit number is necessary.
5 Press # . [ confirmation tone, then dial tone]
For example:
*0 <Feature> 1 9 419 352 1512 # is the programming code for an outside number (Time & Temperature), and it is stored into the AD keypad key 1.
*0 <Feature> 2 2 0999 # is the programming code for a campus extension (Technology Support Center), and it is stored into the AD keypad key 2.
To place an Abbreviated Dial (AD) call
While off-hook, press <Feature> and the keypad key number ( 0 , 1 ,..., 9 , * ) which corresponds to the AD number you wish to call. [ ringback tone]
For example:
<Feature> 1 dials 9 419 352 1512 as programmed in the example above.
<Feature> 2 dials 2 0999 as programmed in the example above.
To program or reprogram a Personal List item
1 While off-hook, dial the Program code *0 . [ dial tone]
2 Dial the Personal List number 1 ( Note: Only one Personal List is available and it is number 1). [ dial tone]
3 Dial the list item number( 0 , 1 ,..., 9 ). [ ringback tone]
4 Dial the number you want to store (up to 24 digits).
Note: If you are storing an outside number, be sure to include a trunk code 9 , a 1 for a long-distance number and the area code. If you are storing a campus number, only a 5-digit number is necessary.
5 Press # . [ confirmation tone, then dial tone]
For example:
*0 1 1 9 419 352 1512 # is the programming code for an outside number (Time & Temperature), and it is stored into the List 1, item 1.
*0 1 2 2 0999 # is the programming code for a campus extension (Technology Support Center), and it is stored into the List 1, item 2.
To place a call using a phone number on your Personal List
1 Dial the Personal List feature access code *7 (List 1)
2 Dial the desired list item ( 0 , 1 ,..., 9 ). [ ringback tone]
For example:
*7 1 dials 9 419 352 1512 as programmed in the example above.
*7 2 dials 2 0999 as programmed in the example above.
Automatically places a call and sends you priority ring when the person you called who was on the phone hangs up the receiver.
To set on Automatic Callback
1 During the call attempt with receiver off-hook, dial the Automatic Callback code *5 . [ confirmation tone]
2 Hang up.
3 Lift the handset when you hear a priority ring.
To cancel Automatic Callback
1 While the receiver is off-hook, dial the Automatic Callback Cancel code #5 . [ dial tone]
The Call Forwarding feature forwards all your calls to another extension on campus until you cancel Call Forwarding.
To temporarily redirect all calls to an extension or outside number
1 While off-hook, dial the Call Forwarding feature code *2 . [ dial tone]
2 Dial the extension or telephone number where calls should be sent. [ confirmation tone]
3 Hang up.
To cancel Call Forwarding
1 While off-hook, dial the Call Forwarding cancellation code #2 . [ confirmation tone]
The Call Park feature allows you to put a call on hold at your telephone for retrieval at any extension.
To park a call at your extension (for retrieval at any extension)
1 When a call comes in that you want to park at your extension, press <Transfer> . [ dial tone] Red light next to <Hold> blinks.
2 Dial the Call Park code 111 . [ confirmation tone]
3 Press <Transfer> again.
4 Hang up.
To return to a call parked at your extension
1 Dial the Answer Back code 112 . [ dial tone]
2 Dial your own extension number. [ confirmation tone]
To retrieve a parked call at another extension
1 Dial the Answer Back code 112 . [ dial tone]
2 Dial the extension where the call is parked. [ confirmation tone]
For example:
Cathy calls Alice (2 1111) with some questions, which Alice can't answer. Alice dials <Transfer> 111 <Transfer> to park the call. Cathy will hear music at this time. Then Alice goes to Bob's office (2 2222) for help. When she gets the answer, she asks Bob to retrieve the parked call. Bob should dial 112 2 1111 , which contains Alice's phone number. Then Alice can talk to Cathy using Bob's telephone.
The Conference feature allows you to conference up to six parties (including yourself) on a call.
To add another party to a call (for a total of six parties)
1 Press <Conf> . Present call is put on hold.
2 Dial the number of the new party and wait for an answer.
3 When you want to add the new person, press <Conf> again. All parties are now connected.
4 Repeat Steps 1 through 3 for additional conference connections.
To add a call you have put on hold to another call you are connected to
1 Press <Conf> . Red light next to <Hold> blinks.
2 Press and then release the switchhook.
3 Press <Conf> again. All parties are now connected.
The Hold feature puts a call on hold until you can return to it.
To keep a call on hold while you answer another call or perform another task
1 Press <Hold> . Red light next to <Hold> blinks.
To return to the held call
1 Press and then release the switchhook again.
To answer a new call while active on another
1 Press <Hold> . Red light next to <Hold> blinks, and the first call is put on hold.
2 To be connected to the incoming call, press and then release the switchhook.
The Redial (or Last Number Dialed) feature automatically redials the last extension or outside number you dialed.
To redial the last number that you dialed
1 While off-hook, press <Redial> . The last number you dialed is automatically redialed.
Note: The redialed number can be an outside number (up to 24 digits), an extension, or a trunk or feature access code.
To send all calls immediately to coverage (e.g. voicemail for most staff members)
1 While off-hook, dial the Send All Calls code 181 . [ Confirmation tone]
To cancel Send All Calls
1 While off-hook, dial the Send All Calls cancellation code 183 . [ Confirmation tone]
The Transfer feature allows you to transfer a call from your telephone to another on-campus extension.
To send the present call to another on-campus extension
1 Press <Transfr> . Present call is put on hold, and the red light next to <Hold> blinks.
2 Dial the number to which the call is to be transferred.
3 Press <Transfr> again. Call is sent to the number dialed.
4 Hang up.
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