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Information Security Advisory ITS Security Office – BGSU 4/21/2010 - Updated 4/23/10 McAfee anti-virus update DAT released 4/21/10 was corrupted which impacted computers worldwide, not just BGSU. As of 4/22/10, McAfee has released new DAT updates and anti-virus products are operating normally. Systems Affected Microsoft Windows XP with Service Pack 3 (SP3.)
Overview McAfee released an anti-virus update DAT 5958 on 4/21/10. A wide range of system problems were reported shortly after installing this update.
Impact This caused systems to reboot or act erratically. It was determined that problems were due to McAfee falsely detecting infection of w32/wecorl.a.
Solutions McAfee has released a fix that can be applied to individual systems. If your university system is affected, contact The Technical Support Center located in Hayes Hall 110 at 372-0999.
Home users can also find links, files and information provided by McAfee Corporate Knowledge Base to solve the issue and apply updates.
As of 4/22/10, McAfee has released corrected DAT files and anti-virus products are updating normally. For more updated information: McAfee apologizes for crippling PC's with bad update - ComputerWorld SANS Internet Storm Center McAfee Community Thread regarding this issue. Massive manual PC cleanup expected after McAfee error - Technology Live Few answers after McAfee antivirus hits Intel, others - PCWorld Software update shuts down thousands of University of Michigan Health System, Medical School computers - AnnArbor.com McAfee false positive bricks enterprise PCs worldwide - The Register Broken McAfee DAT update cripples Windows workstations - ars technica McAfee update shutting down Windows XP computers - SlipperyBrick Buggy McAfee anti-virus update slams Windows XP PCs - CNet News McAfee Antivirus Program Goes Berserk, Reboots PCs - New York Times McAfee security update crashes corporate XP machines - TGDaily McAfee antivirus program goes berserk, reboots PCs - USA Today Twitter posts about McAfee issue
DISCLAIMER: Information Security Advisories and related resources provide technical and administrative advice to protect sensitive information on the University network and to help BGSU comply with regulations pertaining to information security. Failure to comply with these advisories may directly or indirectly increase the risk of exposure or compromise of sensitive University information. These advisories and resources do not provide legal advice – contact the BGSU Office of General Counsel or other appropriate legal advisor for interpretations of regulations. |