Bachelor of Science - Quality Systems
The Quality Systems (QS) major emphasizes quality principles designed to provide professional preparation for emerging leaders in change and improvement. The QS major, originating in manufacturing, has emerged as an interdisciplinary area of study now being applied in health care, services, construction, government, education, and retail organizations, among others.
- Propose and develop strategies to optimize Quality Systems based on detailed analysis of existing processes, resources and organizational goals.
- Demonstrate proficiency with the core tools of Quality Systems including capability analysis, statistical process control, failure mode and effects analysis, root cause analysis, quality planning, designed experiments, and measurement system analysis.
- Apply the core tools of Quality Systems and 7 basic tools of Quality to identify opportunities for improvement and solve organizational problems.
- Demonstrate knowledge in the basic principles of the Lean Enterprise.
- Apply the principles of Leadership to formulate a vision for an organizations Quality function.
- Assess the effectiveness of a Quality System through the use of Management Auditing techniques and documented auditing program.
- Apply the methods of Six Sigma to solve organizational problems and exploit opportunities for improvement.
- Generalize the requirements of National Quality Standards Knowledge and apply the requirements to devising a Quality System complaint with the National Standard.
- Utilize the 7 Management Tools of Quality for problem solving and improvement of organizational processes.
- Devise a comprehensive Quality System that is congruent with the needs of the organization and its associated stakeholders.
- Explain the importance of organizational climate and it’s relation to overall performance and effectiveness of the Quality System
- Develop an organizational continual improvement program using the various tools of quality, lean and Six Sigma.
- Demonstrate proficiency in the financial aspect of Cost of Quality and quality assurance activities.
All classes are completed online. Students are not required to come to campus. There is no set time to be online – you log on and complete your coursework whenever it is convenient for you. Classes are offered 6 sessions per year. Most eligible students working full-time can complete their degree in under 3 years by taking 1 class per session. Students must have a minimum of 123 semester hours to meet BGSU graduation requirements. A minimum of 40 hours of credit must be at the 3000 or 4000 level.
If you have an applied associate's degree from a regionally accredited institution, and have worked for at least one year, you are more than likely eligible for the program.
If you do not have an associate's degree, we can work with you to obtain one online through BGSU Firelands or through a local community college.
If you have any questions regarding eligibility, please contact the program advisor.
A degree in quality systems can prepare an individual for an array of jobs across multiple disciplines. Concepts obtained from the BS in Quality Systems can be applied to but not limited to, manufacturing, healthcare, government, military, education, service operations, engineering, banking, finance and construction.
Graduate of the BS in Quality can go on to obtain positions as Quality Engineer, Quality Technician, Quality Manager, Kaizen Champion, Continuous Improvement Leader, and Lean Enterprise Leader, etc. Those obtaining the Masters Certificate can obtain similar positions however are in good position to obtain upper level leadership positions and any Quality Related position such as Director of Quality Manager of Quality, Quality Engineering Manager and Continuous Improvement Manager. The certificate also puts those with previous experience in a position to obtain various related management positions
Most Ohio two year community colleges offer transferable associate degrees for the QS major, and some offer one or two year certificate programs. A minimum of 40 credit hours must be at the 3000/4000 level, and a minimum 30 credit hours must be taken from BGSU.
QS 3550 Foundations of Lean
Foundations of quality improvement systems applied for variation and waste reduction and productivity enhancement for lean six sigma manufacturing and non-manufacturing environments. Team-based project configuring e-portfolio in ISO infrastructure.
QS 3610 Auditing Change Services
Auditing environment for change and improvement, emphasizing technological and cultural issues associated with servicing customers from a lean six sigma supplier perspective in both manufacturing and non-manufacturing circumstances. Audits may include change relationships to energy and sustainability, safety and other areas related to quality. Team-based project configuring e-portfolio in ISO 9000 infrastructure.
QS 3710 Six Sigma Systems
Data-based systems for improvement including statistical process control using variable and attribute data, capability measurement analysis, and cost and other data gathering for lean and six sigma manufacturing and non-manufacturing environments. Team-based project configuring e-portfolio in ISO 9000 infrastructure.
QS 3800 Lean Six Sigma
An overview of the dynamic relationship of lean and six sigma principles combined. Analysis of core values and tools inherent in lean and six sigma, with a key emphasis on how they have influenced production. Team-based project configuring e-portfolio in ISO 9000 infrastructure. Prerequisites: QS 3550 and QS 3710.
QS 4600 Synchronous Quality Planning
Summer. Planning and developing new product platform while doing existing quality responsibilities via mature lean six sigma data and documentation in manufacturing or non-manufacturing environments. Team-based project configuring e-portfolio in ISO 9000 infrastructure. Prerequisites: QS 3550, QS 3610, and QS 3710.
QS 4650 Leadership for Lean Six Sigma
Leadership focus around individual tools and techniques as foundation of continuous improvement in the lean and six sigma environment. The scientific application of common lean and six sigma tools will be applied as a transformational and improvement strategy. Team-based project configuring e-portfolio in ISO 9000 infrastructure. Prerequisites: QS 3550, QS 3610, and QS 3710.
QS 4700 Kaizen Project
Lean sigma experience for Kaizen where time, elements of motion and flow, work measurement, machine controlled operations, plant layout, lead time, cellular organization, balancing and leveling are analysed to create value added change of movement or motion in work and reduced variation based on data collected. Capstone project configuring e-portfolio in ISO 9000 infrastructure. Prerequisites: All QS 3000 courses.
Training and Development
TECH 4330 Instructional Design and Delivery (3)
The study of learning styles, reading levels, philosophies of learning and education, instructional delivery methods, instructional techniques, and evaluation instruments.
TECH 4320 Evaluation and Assessment within Technology (3)
Principles and procedures used in the measurement, evaluation, and assessment of educational programs involving individuals, groups, programs, and systems within a technology setting.
TECH 4310 Instructional Materials Development (3)
Instruction in the organization, design, preparation, and application of technology-based teaching materials. Emphasis is on the underlying theories of instructional materials selection and development, instructional design, visual communication, and instructional materials production processes.
TECH 4300 Development of Training Programs (3)
Design, production, and evaluation of training programs for industry and business. Job analysis, task analysis, instructional design, and cost analysis in development of training programs.
TECH 4210 Technological Forecasting (3)
Examining different technologies as they pertain to the information technology (IT) industry and additional industries; determining how these technologies will be used, what kind of demand there may be, and the positive and negative consequences of implementing them. BGP in the expanded perspectives category.
TECH 4220 Information Policy Analysis (3)
Developing an understanding of current and pending federal and state legislation that impacts the manner in which information (audio, video, and text-based) is disseminated; exploring the political, cultural, economic, and social aspects of these policies as they pertain to information and technology. BGP in the expanded perspectives category, with an international perspective.
TECH 4230 Digital Rights Management Perspectives (3)
Developing an understanding of current and pending rights models used to secure digital content; examining the implications Digital Rights Management (DRM) schemes carry with them, and their impact on the flow of electronic information in modern societies. BGP in the expanded perspectives category, with an international perspective.
TECH 4240 Media Usability Studies (3)
Examination of the usability of computer-based device interfaces and the accomplishment of human tasks, thinking critically about how information is presented; attention to hardware and software user interfaces, user-centered evaluation processes, usability engineering, educational uses of computers and computer-supported cooperative work.
This is a transfer friendly program - Thirty-six hours of these applied, technical courses demonstrate a proficiency in a recognized, technical area can be transferred from your previous coursework.
Credit hours are given upon evaluation of previous or current work experience.
- TECH 3890 (taken Credit by Exam for an $80 fee)
- TECH 4890T (online course applying learning outcomes of the program)
- General Studies Writing (GSW 1120)
- Computer Science Course (CS 1000, 1010 or MIS 2000)
- Algebra or Statistics (MATH 1120 or 1150)
- Public Speaking (COMM 1020, 2010, 2050, 2070, or 3060)
- General Psychology (PSYC 1010)*
- Minority Groups (cultural diversity general education course)*
- Technical Writing (ENG 3880 or BA 2030)
- Two free elective courses
- 2 natural science courses
- 2 social/behavioral science courses*
- 2 arts & humanities courses*
- 1 cultural diversity course
- 1 general education elective course
*1 of these courses can be approved to fulfill the international perspective requirement.
- Go to: http://www.bgsu.edu/admissions/apply-now/online-application.html?major=T212
- Click the link for the Quality Systems degree
- Click APPLY ONLINE NOW
- Enter a username and password
Note: There is a non-refundable application fee. If for some reason all of your transcripts do not arrive or you decide not to begin for a given semester, another application and fee will be required for the next semester.
Request official copies of transcripts from every college or university you have attended. The Office of Transfer Evaluation (419-372-7959) will then evaluate your official transcript for possible credit towards your degree. Official transcripts should be sent directly to:
110 McFall Center
Bowling Green State University
Bowling Green, OH 43403
Approximately one week after the Admissions Office receives your transcripts and application, your application will be processed. You will receive an email from the Admissions office when that is complete. At that point, you will receive an email from an eCampus enrollment specialist with instructions for registration.