Lean Six Sigma Quality Transformation Toolkit (LSSQTT)

This provides tools as content in the Lean Six Sigma Transformation Toolkit (LSSQTT), authored and/or updated in 2006-2007. These tools have been under development, and in use in various ways since the early 1980's. It is significant to note that the current tools constitute a merger with work related to lean and six sigma, formerly identified as the Industrial Technologists' Toolkit. The work is also intentionally focused on recent changes approved as the Engineering Technology (ENGT) Quality Systems Concentration curriculum at BGSU, and more recently the Quality Systems online Major (to be launched fall, 2010).

The LSSQTT tools provided are organized in four separate sets of seven tools each, totalling 28 all together. First are tools 1-7, Cultural Foundations; second are the Six Sigma tools, 8-14; third, the Synchronous Lean Six Sigma tools, 15-21; and, fourth, the Service Communication tools, 22-18. Each set of seven tools are provided in a separate table below. Development of the tools has tended to be organized around courses in a cohesive curriculum--a curriculum which has supported increasingly digital, and now fully, online course offerings. The courses and environments which the LSSQTT materials have been used in include industrial and technological organizations where training needs have been met, and a primary audience with students at various levels, from BS through doctoral, and almost always in teams, cross functionally and interdisciplinarily, to encourage, facilitate, and capitalize on various talents.

The LSSQTT tools are transformational in nature, intentionally oriented to change and improvement based on data and documentation in a lean six sigma environment. At the same time, they are based on ISO/QS 9000 standards and documentation systems as key drivers of the toolkits. The current work positions the ISO/QS 9000 documentation and standards as the broader umbrella and base for lean and six sigma. As a total package, the LSSQTT tools help provide a well rounded professional prepared to lead in the quality field, and significantly, to help bring positive change in the workplace--both manufacturing and non-manufacturing. More "overview type information" about the LSSQTT is also provided in an expanded format, below in the last table, along with applications in Excel workbook format.

Applications for all LSSQTT have also recently been substantially reworked to be fully downloadable as excel format, and compatible with DMAIC problem solving and improvement strategies and systems. DMAIC stands for define, measure, analyze, improve and control. Each of the DMAIC rubrics forms the basis for an entire set of worksheets, as a workbook, in Excel. It is suggested that this has substantially enhanced the tools and their understanding, and your feedback is welcomed and encouraged. Please note that multiple sets of these DMAIC continuous applications (CA's) are provided in a separate table below (last one, all the way at the bottom), and each has multiple separate tools built into the workbook as a worksheet. All are designed to be used in hands-on projects related to quality improvement in team-based formats or by individuals. Significantly, the CA Excel workbooks in DMAIC format are designed to be compatible with, and reinforcing to, the LSSQTT content.

Power Point slides are referenced in the right hand column of the tables, and these remain under development--not provided at the current time--even though they are shown. The formats used for the standard LSSQTT tools are PDF, requiring adobe software, downloadable at www.adobe.com. If you wish to have a sample of the applications which are actually able to be interacted with (PDF's are not interactive) please email Dr. Sinn at jwsinn@bgnet.bgsu.edu.