Continuing Education Series
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Does No Mean No? Working More Successfully with Resistant and Non-Compliant Elders & their Families
April 12, 2013 8:45 am - 12:00 pm
BGSU at Levis Commons, 1655 N Wilkinson Way, Perrysburg, OH 43551
Paula Taliaferro, MGS, LSW
One of the largest challenges facing those who work in the field of aging is clients who resist efforts at assistance and those who are non compliant with treatment plans. Their situations very often reach emergency levels or their health declines sharply as a result of these actions. Often service providers are in the position of advocating strongly for older adults to make their own care decisions while at the same time assisting families to make the best choice for all persons involved. It can be a difficult position with no easy answers. This workshop examines the reasons older adults engage in resistant and non-compliant behavior and suggests techniques to improve service delivery to these individuals. It will also describe ways of approaching elders and families when there are not obvious or easy answers to “solve” the situation. It will suggest strategies to provide meaningful interventions even when services are not available to meet all needs.
At the end of this workshop, participants will be able to:
• Identify the questions service providers should ask to determine who is their client (from among the various presenting parties).
• List reasons clients can be resistant to assistance in the face of obvious needs.
• List reasons clients do not always comply with treatment or service plans.
• Describe strategies to offer and provide better assistance to these clients.
• Describe ways of communicating successfully with clients and their families when there are not ready options to fill their needs.
Paula Taliaferro, MGS, LSW is an Educational Consultant who has presented over 300 workshops related to aging issues in the past decade. Until 1998, she was the Director of Training and Education at the Central Ohio Area Agency on Aging. Topics she has developed training around include “Sensitivity of Aging,” “Communication with Older Adults,” “Medicare, Medicaid, and Social Security,” “Caregiving Issues,” and “Older Women’s Issues.” She holds a Master’s Degree in Gerontology from the Scripps Gerontology Center at Miami University and a License in Social Work in the State of Ohio. She is Project Developer for the “DRIVE Training” Curriculum which is required of all drivers in the Ohio Dept. of Aging and Ohio Dept. of Transportation systems in the State of Ohio.
3.0 hours are approved for social workers (RSX108808), counselors (RCX020601) and nursing home administrators(195-C-13).
$55 BGSU Alum Cost: $50
Substitutions are preferred. You may send someone to attend the workshop in your place if you notify our registration team 24 hours in advance. You may also substitute programs 24 hours in advance if you are unable to attend the workshop registered for and you wish to transfer your registration to another workshop
Levis Commons is conveniently located at Exit 2 off I-475 and St Rt 25 in Perrysburg. Upon entering Levis Commons you will be on Levis Commons Boulevard. Continue on Levis Commons Boulevard until you reach the roundabout leading to the Hilton Hotel. Turn right at the first street on this roundabout and BGSU at Levis Commons will be on the right and behind the Hilton.
To register call 419-372-8181. For questions regarding program content or ceu status, please contact Jennifer Wagner at 419-372-7773 or email@example.com