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 higher Education administration
botswana
 
The University of Botswana
Gaborone, Botswana
Bill Arnold

Projects:
* Creation of a student handbook
* Review policy and procedures related to student services
* Develop recommendations regarding newly formed student affairs division

Botswanan Higher Education
* Established on an English model
* Range from certificate programs through bachelor's degree
* Dependent upon Government subsidy (90% +) and strong public service orientation
* Student service model
* Faculty centered v. Student centered
* Get the job done v. customer service
* Politically active students

Learning Outcomes:
* Reinforced concept of education as a key to democracy
* Increased sensitivity to international students' needs