Anderson, Paul. Technical Communication: A Reader-Centered Approach (5th edition) . Boston, Massachusetts: Heinle, 2003.
Burnett, Rebecca E. Technical Communication (6th edition). Belmont, California: Wadsworth, 2005.
Johnson-Sheehan, Richard. Technical Communication Today. New York: Longman, 2005.
Markel, Mike. Technical Communication: Situations and Strategies (5th edition). New York: Bedford/St. Martins, 1998.
Mueller, John. Accessibility for Everyone: Understanding the Section 508 Accessibility Requirements. Berkeley, California: Apress, 2003.
National Council on Disability. “When the Americans with Disabilities Act Goes Online: Application of the ADA to the Internet and the Worldwide Web.” July 10, 2003. Accessed February 9, 2005. <http://www.ncd.gov/newsroom/publications/2003/adainternet.htm>
Reed, Will and Everyl Yankee and Wendi Fornoff, with Deborah Murray. “Guidelines for Writing Accessible On line Help.” Usability Interface (STC Usability SIG Newsletter), Volume 9, Number 4 (April), 2003.
Sims, Brenda R. Technical Communication for Readers and Writers (2nd edition). New York: Houghton Mifflin, 2003.
Slatin, John. “The Art of ALT: Toward a More Accessible Web.” All Things Web (AccessFirst Design Approach), 2001. <http://www.pantos.org/atw/35534.html>
Slatin, John. “The Imagination Gap: Making Web-based Instructional Resources Accessible to Students and Colleagues with Disabilities.” Currents in Electronic Literacy 6 (Spring), 2002. <http://www.cwrl.utexas.edu/currents/spring02/slatin.html>
Slatin, John and Sharron Rush. Maximum Accessibility. New York: Addison-Wesley Professional, 2003.
Thatcher, Jim, Paul Bohman, Michael Burks, Shawn Lawton Henry, Bob Regan, Sarah Swierenga, Mark D. Urban, and Cynthia D. Waddell. (Constructing) Accessible Web Sites. Birmingham, United Kingdom: Glasshaus, 2002. <http://www.glasshaus.com/samplechapters/1000/default.asp>
The Access Board – Electronic and Information Technology Accessibility Standards in Section 508 <http://www.access-board.gov/sec508/508standards.htm>
The Access Board – A Guide to Section 508 (Intranet and Internet Information and Applications) <http://www.access-board.gov/sec508/guide/1194.22.htm>
Bobby (test your site for accessibility) <http://bobby.watchfire.com/bobby/html/en/index.jsp>
Coombs, Norman. "Barrier-free E-learning" (online course), 2002.
Microsoft’s “Examples of Accessible (and Inaccessible) Web Design” National Center for Accessible Media <http://ncam.wgbh.org/>
Section 508 (The Federal Information Technology Accessibility Initiative) <http://www.section508.gov/>
Society for Technical Communication’s Usability and User Experience Community <http://www.stcsig.org/usability/index.html>
VisCheck (Color Blind Vision Simulator and Checker) <http://www.vischeck.com/vischeck/>
Watchfire’s Webxact (Checking for Quality, Accessibility, and Privacy) <http://www.webxact.com/>
Web Accessibility Initiative <http://www.w3.org/WAI/>
Web Content Accessibility Guidelines 2.0 <http://www.w3.org/TR/WCAG20/>
Webxact’s “Understanding the Issues on Your Web Page” <http://www.webxact.com/themes/standard-en-us/help/BobbyServerTOC.html>
World Wide Web Consortium <http://www.w3.org/>
The World Health Organization (1980), International Classification of Impairments, Disabilities and Handicaps
Accessibility Consulting (Jim Thatcher) <http://www.jimthatcher.com/webcourse1.htm>
CAST Universal Design for Learning <http://www.cast.org/>
EASI – Equal Access to Software and Information (Norman Coombs and Dick Banks) <http://www.rit.edu/~easi/>
Blue Robot The source for usable CSS files. <http://www.bluerobot.com/>
The css Zen Garden. More information on css and great examples! <http://www.mezzoblue.com/zengarden/resources/>
Joe Wilferth is an assistant professor in the Department of English at the University of Tennessee at Chattanooga where he regularly teaches professional writing in addition to other courses at the undergraduate and graduate levels. His research and teaching interests include electronic portfolios, visual rhetoric, the rhetoric of social movements, and image events.
Charles Hart is the Senior Instructional Developer at the University of Tennessee at Chattanooga where he works with the general faculty to promote the application of educational theories as well as various technologies that impact classroom instruction. With a background in occupational therapy education, universal accommodation continues to be among his scholarly interests.
Our thanks to the Walker Teaching Resource Center at the University of Tennessee at Chattanooga, to the Office for Students with Disabilities at the University of Tennessee at Chattanooga, and to the tireless work of those mentioned here and those not mentioned here who advance our understanding of better design and access.